All tenants have to supply a guarantor of rent: the person who guarantees the rent needs to be willing and able to pay, once the rent becomes more than ten days late.


  • UK-based guarantor
  • Ideally a parent in full time employment or on a permanent contract
  • If you choose a close relative such as a sibling or grand-parent to be your guarantor, they will have to prove they have enough savings to pay for the rent should it be overdue
  • All guarantors will be asked to provide evidence that they can afford the monthly rental instalments.  We use an online referencing service called Vouch.
  • Tenants without a UK-based guarantor will need to pay all the annual rent in advance as we are unable to accept guarantors that do not live in the UK. There is however a 2% discount for paying all the rent in full

The applicant will be invited by Vouch to supply information and select a guarantor.  The guarantor will then be asked to supply information and evidence to show they are in a financial position to act as a guarantor.

Using Vouch, the whole referencing process should take between 5-7 days depending on how quickly the applicant and guarantor can supply the necessary information. 

When selecting your guarantor, it’s important they are willing and able to pay any outstanding rent as soon as they are asked.  This is why a regular income or savings to cover the rent is important and they can promptly pay a month's rent when asked.

Failure to pay may lead to court action being taken against you which could result in you having to pay more than the original amount.  County Court Judgments (CCJ’s) and other court orders against you will affect your ability to get credit in the future.

In the light of the special situation of covid-19 in the summer of 2020, UWE Houses has decided in some cases to waive some of the above requirements making the contract valid without all occupants having an approved guarantor.

A guarantor's information sheet is available to download below:



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